Lead Service Technician/Mechanic (Boston, MA)

The opportunity

TCR is a global leader in Ground Support Equipment (GSE) solutions, and we are seeking an experienced Lead Service Technician to join our Boston team. This role is pivotal in ensuring high standards of safety, quality, and operational performance while mentoring and guiding junior technicians.

Key Responsibilities:

• Lead preventive and corrective maintenance on GSE and/or commercial trucks to OEM and TCR standards.

• Diagnose and repair complex mechanical, hydraulic, and electrical issues.

• Conduct inspections to ensure compliance with safety and operational standards.

• Perform refurbishing tasks (welding, painting, fabrication, bodywork, upholstery).

• Mentor and train junior technicians, ensuring skills development and adherence to standards.

• Coordinate daily operations, providing technical guidance and ensuring productivity.

• Maintain accurate work orders, parts records, and documentation.

• Promote workplace safety, applying 5S principles and TCR’s safety protocols.

• Participate in on-call rotations for urgent operational needs.

Qualifications:

• Minimum 4 years’ experience in mechanical, hydraulic, and electrical systems repair.

• Strong leadership, mentoring, and training abilities.

• Advanced understanding of schematics, manuals, and maintenance plans.

• Experience with GSE or commercial trucks (asset).

• Problem-solving and time management skills, with the ability to manage priorities under pressure.

• Proficiency with MS Office 365; fluent in English

• Ability to work outdoors in all weather conditions and lift up to 50 lbs

Why You’ll Love Working with Us: 

Be Part of a Thriving International Team: Join a successful, growing company where you’ll be valued and empowered to make an impact.

Quick Decision-Making and People-First Culture: Work in a company that prioritizes its people and supports fast, effective decisions.

Growth-Focused Environment: Enjoy opportunities for professional development and career advancement.

Competitive Salary and Benefits: We offer a competitive salary based on experience.

Our Comprehensive Benefits Include:

• Health,

• Dental,

• Vision,

• STD/LTD,

• and Life Insurance,

• Employee Assistance Program (EAP)

• Generous Vacation and Sick Leave, plus a 401K with matching contributions

• UNLIMITED REFERRAL BONUSES – because we know great people know great people!

The Pay Range for this Position is: $39.00 - $44.00/hour (based on experience/qualifications).