The Opportunity

TCR Group is a global leader in Ground Support Equipment (GSE) solutions that keep airports running smoothly worldwide. With over 1,800 employees across 200+ airports, we provide mission-critical rental, leasing, and maintenance services that airlines and handlers rely on every day.

We're looking for a Key Account Administrator to join our dynamic team in the Ground Support Equipment field while working closely to the aviation industry, someone who thrives in fast-paced environments, values operational excellence, and takes pride in delivering exceptional service to our airline and ground handling partners.

A snapshot of what you will be doing

• Prepare accurate monthly and quarterly reports to provide operational insights
• Participate in operational meetings, capturing clear meeting minutes and action items.
• Create presentations and supporting materials for client meetings.
• Support continuous improvement initiatives.
• Collaborate closely with the wider team.
• Manage administrative tasks related to the customer portal, ensuring information is up to date and accessible.
• Assist in creating, updating and distributing marketing materials.
• Provide proactive administrative support to the commercial team, including stakeholder follow-ups and coordination activities.

Who we’re looking for

• Proven experience in administration, preferably within aviation, transport, maintenance or technical service environments.
• Strong communication and administrative skills, with the ability to liaise confidently with all levels from technicians to corporate executives.
• Ability to analyse data to create monthly and quarterly reports
• High attention to detail, strong organisational skills, and comfort working with digital platforms (Microsoft Suite, specifically PowerPoint, Excel, CRM, FSM, Canva, SAP etc.).
• A problem-solver who can think on their feet, take initiative and maintain calm under pressure.

Why you'll love working with us:

• You’ll work at our Sydney office close to the action, decisions, and leadership. No fluff, no red tape. Just freedom to make real impact in a fast-paced, results-driven environment.
• You’ll join a smart, grounded team that moves fast and backs each other. No egos just results.
• We show up because the energy’s real. Great conversations, fast decisions, and plenty of fun thanks to our Happiness Team’s regular events and drinks.
• One team, 30+ countries, shared goals. Work that fits life, not the other way around.
• You will have additional 2 days of Leave "Health & Happiness days" because, we care about that.
• And most of all: we live our values: integrity, open-mindedness, accountability, and passion. Every day.

Your ticket to impact

• Ready to elevate your career in aviation and join a global team that keeps the world’s airports moving? Apply today and be part of a company that values your voice, your ideas, and your drive to deliver excellence.
• We encourage candidates to apply even if they don't meet every requirement listed but consider having transferable skills. Research shows people from underrepresented groups often hesitate unless they check every box—at TCR, we're looking for relevance, not perfection.
• TCR is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
• Please note that we do not accept unsolicited applications or inquiries from recruitment agencies.